M2E Chicago, LLC
Illustrative photography: An adjuster approaching a residential property for an inspection

CLAIM JOURNEY

From the property to a prepared claim.

A practical look at how physical evidence, organized records and reviewed AI assistance can support each stage of adjusting.

Discovery proposal · Review draft

Every step starts with something you can verify.

Facts and evidence-based decision-making, grounded in physical, measurable information.

Open the claim file · illustrative photography

Open the claim file

Collect policies, correspondence and intake details. AI assistance: Sort documents and flag missing information.

Human check: Confirm claim identity and authority.

Inspect and measure · illustrative photography

Inspect and measure

Record dimensions, materials and instrument readings. AI assistance: Organize field notes and measured records.

Human check: Verify units, location and measurement source.

Organize the evidence · illustrative photography

Organize the evidence

Link photos, reports and notes to the relevant component. AI assistance: Build a photo index and document chronology.

Human check: Compare material facts with original records.

Prepare scope and estimate · illustrative photography

Prepare scope and estimate

Compare verified quantities and authorized pricing sources. AI assistance: Draft schedules and flag discrepancies.

Human check: Approve scope, quantities, prices and assumptions.

Review and submit · illustrative photography

Review and submit

Assemble the package and prepare clear communications. AI assistance: Check completeness and draft summaries.

Human check: Confirm facts and approve release.

Track progress and close · illustrative photography

Track progress and close

Reconcile correspondence, open tasks and completed work. AI assistance: Summarize updates and propose priorities.

Human check: Verify deadlines, obligations and closure.

Keep the physical record in focus.

Keep measurements, observed conditions and reported information distinct. Cause and coverage require appropriate professional review.

Room dimensions

Opening counts

Material specifications

Dated instrument readings

Measure the work before claiming the gains.

Establish a baseline, then compare assisted work after human review and correction. All efficiency opportunities are proposed, no guaranteed savings.

Review minutes

Missing documents

Quantity corrections

Days awaiting response

Chicago skyline at dusk

Clarity before implementation.

US $15,000 fixed-fee discovery & AI readiness assessment

Implementation, hosting and ongoing support are separately scoped.