Claim assessment
Capture and organize inspection details, measurements and damage observations in a consistent, usable format.
M2E CHICAGO, LLC
Measured facts. Clearer claims. Smarter workflows.
Explore how AI can help your team organize evidence, prepare claim documentation and keep work moving—with licensed adjusters in control.
Discovery proposal · Review draftBuilt around the work you do.
From site inspections to client updates, we assess where better information and connected workflows could reduce repetitive work.
Customer communication
Draft clear, professional updates and summaries that keep policyholders informed throughout the claim.
Project visibility
Bring key claim details, documents and status into one view so your team can stay aligned and move efficiently.
Facts and evidence-based decision-making.
AI suggestions remain subject to verification. Photographs alone do not establish exact dimensions, cause or coverage.
Measured dimensions and quantities
Photographs and observed conditions
Records linked to their original source
Review by the responsible adjuster
One claim. One shared view.
A consolidated view of a claim with key information, communications, documents and next steps.
Organized documents
Inspection notes, photos, measurements and key files in one place.
Source-linked summaries
Concise updates from emails and claim activity, tied to the original source.
Clear next actions
A focused list of next steps to keep the claim moving.
Our process. A practical path forward.
A proposed six-week assessment of your people, processes, systems and AI opportunities.
Discover
Confirm objectives, participants, confidentiality and approved access.
Output: Engagement charter and access plan.
Observe
Follow real claims, field inspections, estimating and customer communication.
Output: Current-process maps and baseline measures.
Map
Review claim systems, email, data flows and sharing rules.
Output: System inventory and integration feasibility.
Evaluate
Screen AI opportunities, data readiness, review roles and selected test criteria.
Output: Portal requirements and AI evaluation plan.
Design
Compare solution options, screen concepts, costs and release priorities.
Output: Target options and business case.
Recommend
Deliver the findings, prioritized roadmap and implementation decision brief.
Output: Implementation roadmap and handover.
Know what to build. And why.
US $15,000 fixed-fee discovery & AI readiness assessment.
80
Candidate efficiency checks
10
Defined study deliverables
Implementation
Scoped separately
One claim. One connected workspace.
Illustrative concept only. No live claim data, uploads or messages.
M2EOverviewField RecordsDocumentsEmailTasks
Sample claim
Property damage · Review workspace
New field record
Room photos & field notes
Received · Awaiting reviewAI email summary · Draft
- New inspection photos received
- Measurement clarification requested
- Estimate review pending
Confirm the summary against its sources.
Proposed priorities
Reviewed communication starts with the original.
Sample thread: inspection photos received. A measurement clarification is still outstanding.
Draft only · Confirm recipient, attachments and permissions before release.
Keep each record connected to its source.
- Inspection notes · Awaiting review
- Site visit photos · Original retained
- Measurements · Clarification needed
- Estimate · Draft
Clarity before implementation.
US $15,000 fixed-fee discovery & AI readiness assessment
Implementation, hosting and ongoing support are separately scoped.